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Terms of Service and Use for KANNECT

1. Services Provided: KANNECT offers sports and exercise psychology services, including, but not limited to, cognitive-behavioural therapy, assessments, consultations, and personalised treatment planning. Services are provided both online and in person, as agreed upon.

 

2. User Responsibilities:

  • Users must provide accurate and complete information about themselves and their condition.

  • Users agree to use our services for lawful purposes only.

 

3. Payment Policy:

  • Payment details for each service are outlined during the booking process.

  • Payments must be made as per the instructions and within the timelines specified.

  • Cancellations or rescheduling must be made according to the cancellation policy detailed below.

 

4. Cancellation Policy:

  • Users may cancel or reschedule appointments in accordance with the cancellation policy outlined on our booking page.

  • Failure to comply with the cancellation policy may result in a cancellation fee.

 

5. Intellectual Property: All content provided during the sessions or through our website, including materials, techniques, tools, and intellectual property, is owned by KANNECT and is provided for personal use only.

 

6. Confidentiality: KANNECT adheres to strict confidentiality policies regarding client information and sessions, except as required by law or in cases where there is a duty to disclose for safety reasons.

 

7. Disclaimer:

  • The services provided by KANNECT are not a substitute for medical advice.

  • The outcomes of the services cannot be guaranteed, and KANNECT is not liable for any lack of improvement in users' conditions.

 

8. Limitation of Liability: KANNECT shall not be liable for any damages resulting from the use or inability to use the services, except as required by law.

 

9. Amendment of Terms: KANNECT reserves the right to amend these Terms at any time. Users will be notified of any changes through our website or direct communication.

 

10. Risk Assessment Guidance: These Terms shall be governed by and construed in accordance with the Self-harm: assessment, management and preventing recurrence

NICE guideline [NG225].

 

By using KANNECT's services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

 

Last Update: 2023-11-24

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